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The Pet Food Manufacturers’ Association (PFMA), Aviation House, 125 Kingsway, London, WC2B 6NH


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Updated 28 June 2021 V3 


Latest information for pet owners concerned about pancytopenia

The PFMA is extremely saddened by recent cases of pancytopenia in cats. We continue to work closely with The Food Standards Agency (FSA) and Royal Veterinary College (RVC) who are leading urgent investigations to find the cause.

We understand these cases, which have a potential link with 3 brands of pet food, may be alarming. So, we’ve put together up to date advice to try to help allay concerns.

If you have any questions about your pet’s food, please speak to the manufacturer who is on hand to help. You’ll find the manufacturer’s contact details on their pet food packaging.


Feline Pancytopenia: your questions answered


Q: Should I take my cat for blood tests if they have been fed any of the recalled foods?

 A: If you have been feeding any of the recalled pet food as identified on the FSA list, please stop feeding these foods immediately and contact your vet as soon as possible. They will be able to advise you on what next steps are needed. 


Q: Is the issue affecting only cat dry pet foods – is dog food, wet pet food, or other formats safe to continue feeding?

A: The only foods of concern are the 3 brands on the FSA recall list which are undergoing further scrutiny. There are no safety issues raised with any other pet food brands or with any dog products.  


Q: How can I know my cat food won’t be affected?

A: To find the cause investigators have focused on the reported cases looking for commonalities between them. This has led to a potential link to 3 brands produced by 1 co-manufacturer. There have been no other safety concerns raised with any other pet foods.  


Q: Can I continue to safely feed other hypoallergenic brands to my cat?

A: Yes. Investigations have pinpointed 3 specific dry cat food brands for further scrutiny and these products have now been recalled.  There is a range of hypoallergenic brands available on the market and your vet or pet retailer will be able to help you find a suitable alternative product. In considering a new product, the cat food manufacturer will be very happy to answer any questions you may have. 


Q: Have dogs been affected by this too?

 A: No. The RVC and FSA are specifically investigating cases of cat pancytopenia and 3 specific brands of cat food have been recalled.  There have been no cases reported in dogs.


Q: Can pet food (or ingredients in pet food) cause health problems? 

 A: There is stringent legislation in place to ensure that pet food and ingredients are safe to feed and of high quality. Furthermore, pet food is subject to ongoing study by pet nutrition experts and vets to provide optimum, safe nutrition. It is widely recognised by vets that pets are living longer, healthier lives and that improved nutrition has played an important role in this. More information on pet food ingredients is available here. Information on legislation here.


Q: How can I find out more about the checks and processes in place to ensure pet food is safe for my pet? 

 A: A responsible pet food manufacturer takes safety and quality very seriously and as required by legislation will have defined processes and standards in place. You can find out more on our factsheet on ‘Good Manufacturing Practice’.  


Q: How do I find out more about the ingredients in my pet’s food?

 A: PFMA and its members are committed to providing you with a clear understanding of what is in your pet’s food. To support you, pet food manufacturers often provide full product information on company websites and via telephone helplines.  All companies provide contact details to allow you to obtain further information and are legally required to disclose the specific ingredients within a labelled category on a product upon request.


Q: How do manufacturers ensure safety from potential contaminants in pet food?

 A: There is specific legislation to ensure safety from potential contaminants in pet food. Ingredients used in pet foods are regularly checked for undesirable substances that may occasionally contaminate the supply chain. There are legally set limits for these to ensure that foods are safe to feed.


Q: Can I have confidence in pet food now?

A: Yes. The cases of feline pancytopenia are extremely distressing but we would like to reassure you that incidences related to pet food safety are extremely uncommon in the UK. At this point, the exact cause of the cases of feline pancytopenia has not been identified.  If you have any concerns, please speak to the pet food manufacturer who will be happy to answer your questions. 


Q: Should I start feeding homemade cat food instead due to concerns about other pet foods?

A: For some owners providing home prepared meals for their pet is an appealing idea. Shopping, hand-selecting the ingredients and preparing the meal seems a good way to feed. Whilst this sounds straight forward, in practice it requires careful consideration. It is important to ensure balanced nutrition, and this may necessitate the support of a qualified veterinary nutritionist. Following an expert-formulated food plan can help to prevent nutrient deficiencies, which would put your pet’s health at risk. We encourage you to always speak to your vet before making any significant dietary changes. More information is available on homemade diets here.


Q: How do I safely switch my pet to a new diet?

 A: A sudden change in diet can cause a stomach upset in pets. In relation to pancytopenia, it is wise to seek your vet’s advice in switching food. Changes in diet are normally recommended to be done gradually over a period of 5-7 days. However, the recommended immediate stopping of any of the recalled pet foods make a gradual transition unfeasible. In this instance, feeding a very highly digestible, gut-supportive diet will help to minimise tummy upsets.  Your vet will be able to recommend a suitable diet to quickly transition to whilst you decide on your longer-term feeding choice.


More information on feline pancytopenia is available from the RVC.

If you have any concerns, please contact your vet.

More background information, including the FSA’s list of recalled products, is available here.


For more details on the legislation behind the pet food industry, pet food ingredients and how pet food is made (including a short 2-minute film animation), please visit:

PFMA also has a series of factsheets about pet food and popular feeding topics. Visit: PFMA Fact Sheets | PFMA

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